Shipping policy

Thank you for shopping with Voltiva. We are committed to delivering your order as quickly and safely as possible.

Processing Time All orders are processed within 1-2 business days after payment confirmation.

Shipping Rates & Delivery Times

• Standard Shipping — R150 | 3-5 business days
• Express Shipping — R200 | 1-2 business days
• Free Shipping — on orders over R700| 3-5 business days

Shipping Area We currently ship within South Africa only.

Tracking Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery.

Delays We are not responsible for delays caused by courier services or circumstances beyond our control. If your order is significantly delayed, please contact us at [your email address].

Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we will resolve it promptly.